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Travel Glossary:-
Aathma Sufferers:
Asthmatic passenger's required medical clearance if the asthmatic passengers are likely to require oxygen during flights. Air lines should be informed 3 days prior to departure.
Baggage Allowances:
Europe/Middle East/ Africa/Asia/Australia
Economy class = 20-23 kilos, 45-60 kilos(on selected airlines)
Business Class = 30 Kilos
First Class = 40 kilos
USA/Canada/South America /Caribean Economy = 2 pieces with total dimensions of 158ccm.62 inches for each piece. weight allowance 32 kilo for each piece.
Deaf and Blind Passengers:
Medical clearance is not required for permanently blind and deaf passengers but the airline should be infomed of their condition at the time of making the reservation. Any special assistance that is required must also be made at the time of booking. However, groups of blind passenger passengers do need medical clearance and so do temporary blind passengers
Discounted Air fares:
The term discounted air fares related to prices that undercut the normal published IATA fares. Discounted air fares can be changed several times throughout the years. In Fare is only guaranteed once tickets are issued.
Divers:
ecompression sickness can occur if diving is flowed immediately by travel to altitude above sea level. Restrictions apply on flying after diving from 2-24 hours if the dive made without decompression stop, or 8-24 hours with decompression stop. All passengers who have recently been or currently suffering from decompression sickness, should obtain medical clearance.
E Ticket Collection/Check-in Procedure:
Electronic Tickets are an attractive alternative to the conventional paper ticket. They cut out the waiting time for ticket issuance and collection from the airline ticket desk at the airport. All you need to do is to input your booking reference number or your name into the ticket machine located the airport and it will print your boarding pass for the flight. For Lufthansa, Austrian Airline and Scandinavian Airlines, a form of identification is mandatory when the issuing the Electronic Ticket. The form of identification can be a credit card, Miles and More card or SAS Eurobonus card. The appropriate card number must be submitted at the time of making the reservation. To collect your electronic ticket you should either collect it from the ‘‘Quick Check-in Machine'' or from the check-in counter. To receive your Electronic Tickets/boarding pass you must produce the same form of identification that was entered at the time of making the reservation.
Elderly passengers:
Airline can provide escorts for elderly passengers who might need special attention during embarkation / disembarkation or in flight. Elderly passengers can be provided with a wheelchair if they find it difficult to walk quickly or cross long distances on foot in airport terminals
Medical Cases:
Certain passengers required medical clearance to travel any airline. Obtaining an application for carriage of Medical Passengers does this. This form should be filled in by the passenger's doctors and then subm tted to the airline's Senior Manager Medical Services. Please bear in mind that the clearance can be take up to 3 days.
Certain passengers required medical clearance to travel any airline. Obtaining an application for carriage of Medical Passengers does this. This form should be filled in by the passenger's doctors and then subm tted to the airline's Senior Manager Medical Services. Please bear in mind that the clearance can be take up to 3 days.
Any one suffering from illness of mind that prevents him/her from taking care of themselves can only fly when accompanied by adult escort.
Pregnant Women:
Pregnant women in normal health can travel up to her 8th month of pregnancy. Thereafter and if travel is absolutely necessary, medical clearance is required at least three days prior to travel.
Pre-paid Ticket Advice (PTA):
This is when tickets are arranged for collection from an overseas location for travel originating outside The United Kingdom. Tickets are normally arranged for ticket collection at the airlines ticket desk in an international overseas airport or at a downtown location.
Published IATA fares:
These fares are filed and approved by the Governing body IATA (International Air Transport Association). All airlines that operate a service between two cities will normally have a common rated fare and adhere to the same fare rules. Published fares can be changed with our notice and once again fares are only guaranteed until tickets have been issued. The only way airline can undercut each other is by offering discounted air fares to appointed travel agents to promote directly to the cooperate and retail market.
Refunds:
Cancelling discounted tickets can be long process because refund process can be take up to 8 weeks. All tickets must be sent back to the airline via the travel agent for there authorization hence the reason for the delays. Published fare can take 4 weeks for refunds to process.
Sitting Fracture Cases:
Passengers can be accepted with our clearance provided that they can use toilet unaided on journey over 2 hours. This exemption only applies when passenger can occupy a normal seat in the normal position and then the plaster cast applied is at least 48 hours old.
Stretcher case passengers:
Medical clearance required, stretchers are accommodated in the economy section of the aircraft. The fare will be four times the normal one-way adult fare. Stretcher passengers are allowed 80 kilos of free baggage allowance.
Ticket on Departure:
For last minute reservation bookings, there may not be enough time to post tickets to the passengers .Most airline will offer ticket on departure service for passengers wishing to collect their tickets from their ticket desk. Several airlines now charge for this service ranging from £15 - £25. It is recommended that passengers should allow an extra 30 min added on their check-in time because sometimes airline ticket desks can be extremely busy. Please note that not all airlines can offer a ticket on departure service with regard to issuing discounted tickets, especially at UK provisional airports
Travel with children
Babies less then 7 days old are not allowed to travel by air. Babies under the age of 2 (maximize size 20”) can travel using the aircraft bassinet. Special meals are available to no extra cost. Pushchair will not be accepted on board the aircraft and must be checked in as luggage.
Traveling with Pets:
Airlines will accept dogs, cats, birds, rabbits, hamsters, tropical fish and guinea-pigs. Any other categories of animals must first be cleared through the appropriate airline. Arrangements should be made at least 2 weeks prior to departure. An import license must be obtained by a qualified vet to confirm that the animal is healthy. Some countries require dogs and cat to be immunized against rabies. They are also sometimes required to keep in quarantine for up to 6months after arrival at their final destination.
Unaccompanied Minors:
When requesting an escort, you must provide the airline with the child's age, nationality and the language spoken. One escort can take up to 3 minors from the same family. The charge for an escort is 50% of the adults return fare. You must arrange, however, for your child to be accompanied to the check-in desk at time of flight departure, and to be met at the arrival hall at the final destination
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